
We do not offer refunds and returns are not accepted at this time.
If you receive your order damaged or seems defective, see below. No exchanges are offered at this time. We will help you make the claim with the post office.
Damage Claims must be made with the USPS. Contact us at craftzt.info@gmail.com for questions related to refunds and returns.
What if my item is damaged?
We will need proof of damage. Photos that clearly show the extent of the damage. Photos of the shipping box as well.
Save the original packaging and everything in the package until your claim is settled.
Do not throw out damaged items, even after you photograph them.
Do not reship items that were not damaged. Save them with the damaged items.
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