Privacy Policy

Effective Date: January 16, 2025

CraftzT ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our handmade products, or otherwise engage with us. Please read this policy carefully. If you do not agree with its terms, please do not use our services.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Personal Information: Name, email address, phone number, shipping address, and billing information.
Purchase Details: Information about products you purchase and transaction details.
Communications: Any feedback, questions, or other information shared with us via email, social media, or our contact forms.

We may also collect non-personal information automatically, such as:

Device Information: IP address, browser type, and operating system.
Usage Data: Information about how you interact with our website, such as pages visited and time spent on the site.

2. How We Use Your Information

We use the information collected for the following purposes:

To process and fulfill orders, including shipping and delivery.
To communicate with you about your orders, inquiries, or updates.
To improve our products, services, and website functionality.
To send promotional emails or updates, if you have opted in to receive them.
To comply with legal obligations or enforce our terms of service.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors that help us operate our business (e.g., payment processors, shipping companies, email service providers).
Legal Authorities: If required to comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website performance. You can manage your cookie preferences through your browser settings.

5. Your Choices

You have the following rights regarding your personal information:

Access and Update: You can access or update your personal information by contacting us directly.
Opt-Out: You can unsubscribe from promotional emails by clicking the "unsubscribe" link in the email.
Delete: You can request that we delete your personal information, subject to legal or contractual obligations.

To exercise these rights, please contact us using the information below.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no system can guarantee complete security, so please take precautions when sharing information online.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.